FREQUENTLY ASK QUESTIONS

1. What is Flexible Natural Stone™, and how does it differ from traditional materials?

Flexible Natural Stone™ is an inorganic, lightweight, durable, and flexible material that mimics the appearance and texture of natural stone, tiles, or premium finishes. Unlike traditional materials, it is easier to install, is more lightweight, and can be applied to a variety of surfaces with the use of adhesives. Being inorganic, it is resistant to mold, mildew, and environmental factors that could affect organic materials.

2. What types of projects is Flexible Natural Stone™ best suited for?

Flexible Natural Stone™ is ideal for both residential and commercial projects. Some common applications include:

Exterior Applications:

  • Garden Features: Large garden bed vases, planters, and fountains (not swimming pools).

  • Exterior Walls for homes, garages, and garden sheds.

  • Japanese Garden Sheds for adding natural, aesthetic finishes.

  • Ceiling Applications such as overhead bulkheads or barn exhaust fan coverage.

  • Vertical Walls and Columns in gardens or other exterior spaces.

Interior Applications:

  • Accent Walls in living rooms, bedrooms, or bathrooms.

  • Back splashes for kitchens, washrooms, and sinks (not behind gas stoves).

  • Ceilings in unique interior designs, especially for architectural spaces.

  • Fireplace Surrounds (above 12” of opening, meeting NBC codes).

  • Wine Cellars and Basements for adding a natural touch to cellars or any interior wall application.

  • Furniture such as coffee tables, console tables, and TV stands.

  • Cabinet Doors, secret doors, and walls behind furniture for sleek, integrated designs.

3. What makes Flexible Natural Stone™ inorganic, and why is that important?

Flexible Natural Stone™ is inorganic by composition, meaning it does not contain carbon-based materials that organic materials do. This makes it resistant to mold, mildew, and bacterial growth. The inorganic nature of the material also ensures long-term durability and performance, especially in environments where moisture or humidity is present, like bathroomskitchens, or exterior walls exposed to the elements.

4. Is Flexible Natural Stone™ flexible enough for curved surfaces and unique designs?

Yes! Flexible Natural Stone™ is highly adaptable and can easily cover curved surfaces, including archwayscolumns, and unique designs. It can be installed on vertical and horizontal surfaces without compromising the finish.

5. What are the benefits of using Flexible Natural Stone™ over natural stone, tiles, or other materials?

  • Inorganic Composition: Resistant to mold, mildew, and environmental damage.

  • Lightweight: Easier to handle, transport, and install compared to heavy natural stone.

  • Durable: Highly resistant to scratches, stains, and moisture.

  • Cost-Effective: More affordable than traditional stone or tile options.

  • Sustainable: Made with environmentally friendly materials.

  • Versatile: It can be used on a wide variety of surfaces, including exterior walls, interior walls, ceilings, and furniture.

6. Can Flexible Natural Stone™ be applied to various substrates?

Yes, Flexible Natural Stone™ can be applied to nearly any substrate as long as it is clean, smooth, and stable. Compatible substrates include:

  • Bricks

  • Tiles (both existing and new)

  • Cement board

  • Cement walls (including basement walls)

  • Drywall (including moisture barriers and mold-resistant drywall)

  • OSB (Oriented Strand Board)

  • MDF (Medium-Density Fiberboard)

  • Plywood

7. What adhesives can be used for installation?

For Flexible Natural Stone™ installation, you can use a variety of adhesives similar to those used for tiles or other flexible materials. These adhesives include:

  • Polyurethane adhesives

  • Silicone adhesives

  • Tile adhesives (specifically formulated for use with flexible surfaces)

  • Construction adhesives (for a variety of surfaces)

Important Note for Fireplace Installations:
When applying Flexible Natural Stone™ around fireplaces or heat-exposed areas, a fireproof adhesive must be used. This ensures the safety and compliance of the installation, especially for applications near heat sources like fireplaces or stoves.

8. Can Flexible Natural Stone™ be secured with finishing nails?

Yes, Flexible Natural Stone™ can be secured with finishing air gun nails without heads. This method is particularly useful for a clean, discreet finish without visible nail heads. The nails should be driven through the material and into the substrate to hold it in place while the adhesive cures.

9. How durable is Flexible Natural Stone™? Does it resist scratches, stains, or moisture?

Yes, Flexible Natural Stone™ is incredibly durable. It is scratch-resistantstain-resistant, and moisture-resistant, making it a great choice for kitchensbathrooms, and any high-traffic areas. Its inorganic nature adds to its ability to resist mold, mildew, and environmental degradation.

10. Can Flexible Natural Stone™ be used in high-humidity areas like bathrooms and kitchens?

Yes, Flexible Natural Stone™ is ideal for high-humidity areas like bathrooms and kitchens. It won’t warp, swell, or deteriorate over time in moist conditions, and its inorganic composition ensures it will not attract mold or mildew.

11. Is Flexible Natural Stone™ weather resistant for exterior use?

Yes, Flexible Natural Stone™ is weather-resistant and can be used for outdoor applications like garden bed vasesplantersfountains, and exterior walls. Just ensure proper installation and use of suitable adhesives and sealants.

12. How is Flexible Natural Stone™ cut and shaped for custom designs?

Flexible Natural Stone™ can be easily cut using a utility knife or a saw, depending on the thickness. You can also shape it for custom installations, such as on curved surfaces, fireplace surrounds, and unique architectural features.

13. Does Flexible Natural Stone™ require special adhesives or backing?

Yes, Flexible Natural Stone™ requires specific adhesives designed for flexible materials. It can adhere to almost any stable surface, including drywall, cement board, plywood, and more.

14. Can Flexible Natural Stone™ be used for vertical and horizontal installations?

Yes! Flexible Natural Stone™ can be installed vertically (on walls, columns, etc.) or horizontally (on ceilings, tabletops, or backsplashes), offering complete design freedom.

15. What is the installation process like for DIYers or professionals?

For DIYers, installation is simple but requires some basic tools like a utility knifeadhesivelevel, and measuring tape. Professionals are recommended for larger or more complex applications, but the material is versatile and user-friendly.

16. How long does installation typically take?

Installation time varies based on the size of the project, but generally, it takes a few hours to a couple of days, depending on the area.

17. What are the thickness and dimensions of the sheets?

Sheets are typically 2mm to 3mm thick and come in standard dimensions of 48” x 96”. Custom sizes can be ordered if necessary.

18. Can it be repaired if damaged?

Yes, Flexible Natural Stone™ can be easily repaired for minor damage. For larger issues, you can use adhesive or contact a professional for seamless repairs.

19. Does it need to be sealed or maintained regularly?

No regular sealing is required for Flexible Natural Stone™. It’s low-maintenance and can be cleaned with a damp cloth and mild detergent.

20. Can Flexible Natural Stone™ be used for fireplaces and gas appliances?

Yes, Flexible Natural Stone™ is safe for use in fireplace surrounds, but it must be installed above 12” of the opening to comply with NBC (National Building Code) regulations. It is not recommended behind gas stoves but can be used in other heat-safe locations.
Fireproof Adhesive: For fireplace installations or any heat-exposed area, be sure to use a fireproof adhesive to ensure safety and compliance with fire codes.

21. How does Flexible Natural Stone™ compare in cost to traditional materials?

Flexible Natural Stone™ is often more affordable than natural stone or tiles while providing the same high-end look and durability. It is also more lightweight, making transportation and installation easier and cheaper.

22. Do you offer bulk discounts for large projects?

Yes, bulk discounts are available for larger orders. Don't hesitate to get in touch with us directly for custom pricing based on the scope of your project.

23. What is the return or refund policy?

We offer a return policy within 30 days of purchase as long as the product is in its original condition. Custom orders may have different terms.

24. Is Flexible Natural Stone™ an eco-friendly material?

Yes, Flexible Natural Stone™ is made from eco-friendly materials, ensuring sustainability without compromising on quality or performance.

25. Is it made from recycled materials?

Many of our Flexible Natural Stone™ products are made with recycled content, helping reduce the environmental impact of production.

26. What is the environmental impact of Flexible Natural Stone™ compared to traditional options?

Flexible Natural Stone™ has a lower environmental impact than natural stone, requiring fewer resources to manufacture and transport. It’s a sustainable and environmentally conscious choice for your projects.